What We Collect and Why We Collect It
When you register an account, we collect the details you provide: name, email address, contact number, and the payment method you choose — whether that is Touch 'n Go eWallet, Boost, or GrabPay. We collect this to process your deposits, verify withdrawals, and keep your account
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secure. When you fund your account through DuitNow or FPX, the transaction reference is logged against your account record so we can confirm the transfer cleared correctly. We do not store your full wallet credentials — only enough to match your payment to your account. We
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also collect device and session data automatically when you access the platform, including your IP address and browser type. This helps us detect unusual login attempts and flag account access from unfamiliar locations. Usage data — which sections of the platform you visit — is collected
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in aggregate form and is never tied back to individual accounts for marketing purposes. Data is retained for as long as your account remains active and for a defined period after closure, in line with our legal obligations. Access to this platform, and therefore to the
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processing of your data, depends on local law and is available only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.